Welcome to Acentra Health
As the South Carolina Medicaid Quality Improvement Organization for Fee-For-Service members since 2012, we strive to provide exceptional service throughout the Prior Authorization process for SCDHHS members. Acentra Health provides direct value to SCDHHS by assuring that fee-for-service healthcare being funded by the agency is needed in accordance with national medical necessity guidelines, as well as local standards and best practices.
Acentra Health offers providers a state-of-the-art web portal to facilitate direct entry and uploading required forms and clinical documentation via secure, encrypted connections. Our platform enables providers to monitor the status of their authorization requests in real time.
The SC Acentra Health call center provides exquisite response to over 18000 per year, with most of the calls being answered within 30 seconds. Whether you call, log on to the portal or email us, we look forward to assisting you as you deliver care to SC Medicaid members.
